As some of you may or may not know, we are based in Swansea South Wales and unfortunately over the last few weeks Swansea and the surrounding areas have seen a dramatic rise in Corona Virus cases, which has forced the Welsh government into taking unprecedented action.
Some of you may have seen it already on the news but for those of you who have not the Welsh government have decided that as of 6:00PM on 23/10/2020 the whole of Wales will be placed into a national lockdown.
The good news is we will remain open throughout this lockdown period.
Unfortunately, however, with this new lockdown comes changes to our business and how we operate below we will list just some of the changes including what we are doing to protect you and us:
- Staff who can work from home will now be doing so as 23/10/2020.
- Staff Rota system – we will now operate on a reduced staff basis for those members of staff who do have to remain at work.
- Suspension of walk in customer service. Unless you are a Packaging World team member, we would ask you to refrain from attending our offices and instead make all enquiries via telephone, email or WhatsApp.
- Introducing stricter social distancing measures including supplying all members of staff (who remain on site) with masks.
- Regular temperature checks anyone who shows signs of a fever are sent home.
- All team members are to fill out risk assessments and make changes to reduce risk of the virus where possible.
- Ensuring all staff members carry out strict hygiene protocols (all staff members are provided with their own personal hygiene pack i.e. hand gel, mask)
However, as I am sure you can understand at the moment, due to circumstances out of our control some of our delivery times and production times will experience slight delays
During this tough period for both our company and staff, we ask for your patience while we work as hard as we can to ensure our services are not impacted.
We promise to work as hard as we can to ensure the exceptional service you are used to remains uninterrupted throughout this lockdown period.
On behalf of everyone, here at Packaging World we would like to thank you for your continued support and patience while you stand with us through this pandemic.
Packaging World Team